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FAQ

Shipping & Timelines

Are Paige Tuzée Designs Services available Australia wide?

All services are available Australia wide. Packages are always sent via tracked post (except for sample packs, which are posted as a letter). We typically use Australia Post for all orders, but DHL can be organised upon request.

Are Paige Tuzée Designs Services available Internationally?

Most services are available for International clients. Larger items (such as rigid signage) will only be available in digital format for the client to have printed locally.

Packages are always sent via tracked post (with the exception of sample packs). We typically use Australia Post for all orders, but DHL can be organised upon request.

What are the expected turnaround times for Paige Tuzée Designs Products?

WEDDING / EVENT STATIONERY

Invitation suites and wedding day stationery can take anywhere from 3-8 weeks, based on a number of factors. For the design phase, please allow approximately 2 weeks. This can vary depending on how many revisions you may require. Once the design is complete, print turn around times will depend on the style of printing you are after:

  • Foil, emboss, fabric or sticker printing; allow 4 weeks
  • Letterpress print; allow 2 weeks
  • Digital print; allow 1 week

Please also allow additional time for postage if you are interstate / international.

CUSTOM BRANDING

For branding, please allow 8-12 weeks. This can vary depending on how many revisions you may require.

Weddings & Luxury Stationery

Frequently Do you design 'On The Day' stationery?

At Paige Tuzée Designs we offer the whole stationery suite for your special day. This includes: signage, menus, place cards, table numbers etc. Please look at our latest portfolio updates and Instagram for wedding inspiration!

Are all Paige Tuzée Designs orders custom?

Each design or suite is customised to the specific order. PTD is most reputable for our handwritten lettering skill set, meaning every handwritten project is completely unique. We can base new designs off previous designs if the client likes a specific style. For more inspiration scroll through our Instagram.

Printing

Can Paige Tuzée Designs provide a print sample before printing a whole order?

You will be sent a digital mock-up of your order via email. Once the final design is client approved we will send it off to be printed. Unfortunately we are unable to print off a single copy of the final design beforehand, however, we do offer sample packs if you wish to get a feel for the different print styles and paper stocks.

Can I print the designs myself?

We recommend that you book the whole process with us, including printing. However if you wish to print them yourself we can supply the digital files for you.

Does Paige Tuzée Designs supply sample packs?

We provide sample packages of past designs to help our customers make decisions. If you wish to purchase the sample pack, this is $15 + GST Australia wide, and $20 AUD for international. Samples are sent as a letter, so no tracking will be available. Enquire through our contact page.

Consultations

Can I meet to consult with Paige Tuzée Designs prior to ordering?

Given our current remote location, face to face consultations are unavailable at this time. Email communication is sufficient in most circumstances, however, a phone call can be organised if you/we feel it is essential to the design process.